Three ways to order
On-line on this site
Toll-free Phone 800-859-4077
Toll-free Fax 888-289-3739 Payment
We accept the following:
Visa, MasterCard, Discover and American Express credit cards.
Check-by-Phone (Please call customer service at 800-859-4077)
Purchase Order (upon credit approval) Pricing
All prices are subject to change without notice. Sales Tax
Sales tax is collected only from businesses and residents located in the state of Illinois. Minimum Orders
There is no minimum order requirement. Shipping
*Free shipping for orders over $300.00 (except Alaska, Hawaii and foreign destinations)
*Some restrictions may apply.
Routing is at our discretion. Orders less than $300.00 will be charged for the freight to your location.
There are no hidden charges. The total you see at check out is the amount you will pay. - We cannot ship to P.O. Boxes.
- Residential deliveries are subject to a small additional charge.
- Express shipping is available, please call or e-mail for more information.
| | Business days in transit from Big Rock Supply MELROSE PARK, IL 60160 |
|
| 
| |
Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times.
|
|
Claims
Shortage or damage claims must be recorded at the time of delivery. Returns/Exchanges
All returns or exchanges must be processed within 30 days of shipment. Prior authorization must be obtained before any merchandise is returned for credit, refund or replacement. Unauthorized returns will not be accepted. Customer is responsible for all return shipping charges unless the product is defective or Big Rock Supply made an error. Returns may be subject to a 15% restocking charge. |
